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Can caregivers ride?


Yes! We encourage this. Caregivers ride free with the client, we want your family member and our client to be comfortable. This is better if the caregiver is in the van with us instead of following behind us.




Do we take insurance?


No, we do not accept insurance. However, we will gladly give you whatever information is needed in order for you to self-file. -Side Note- double-check with your insurance company a lot that does not cover Non-emergency rides.




Are we rideshare?


No, we are not rideshare, this would fall under Uber types of services. We want our focus to be on the client and their needs, not focusing on the next ride. We schedule our day to make sure each client is our focus at the time of the appointment




Do we wait in the doctor's office or other places?


In short, we are a door-to-door service, we will make sure you/your family member gets inside and make sure they are okay. If a caregiver is needed we let them ride for free.




Do we transport outside of the Wake County Area?


Yes, we will travel outside of the area, and out of state. We do these trips on special requests and advance notice. Please call us for more details and pricing.




Pricing


Listed on the payment page you will notice different options of amounts. When you call to schedule the appointment, we will let you know which option to pick or if a different amount will be needed based on the place you or your loved one is going.




Do we have after-hours?


Yes! We do, prices vary so we ask you please call us for pricing. Our goal is to help you at whatever time we are needed. We are open 24/7