Question 1

Can caregivers ride?

Accepted Answer

Yes! We encourage this. Caregivers ride free with the client, we want your family member and our client to be comfortable. This is better if the caregiver is in the van with us instead of following behind us.

Question 2

Do we take insurance?

Accepted Answer

At this time we do not accept insurance. However, we will gladly give whatever information is needed in order for you to self-file.    -Side Note- double-check with your insurance company a lot that does not cover Non-emergency transport rides.

Question 3

Are we rideshare?

Accepted Answer

No, we are not rideshare, this would fall under Uber types of services. We want our focus to be on the client and their needs, not focusing on the next ride. We schedule our day to make sure each client is our focus at the time of the appointment

Question 4

Do we wait in the doctor's office or other places?

Accepted Answer

In short, we are a door-to-door service; we will make sure you/your family member gets inside and make sure they are okay. Caregivers do ride for free.   *Please let us know if someone is needed, may have someone who can sit with you.*

Question 5

Do we transport outside of the Wake County Area?

Accepted Answer

Yes, we will travel outside of the area, and out of state. We do these trips on special requests and advance notice. Please call us for more details and pricing.

Question 6

Pricing

Accepted Answer

Our prices vary and are not listed on the website. Please call 919-805-8027 for the best price for your transport needs.

Question 7

Do we have after-hours?

Accepted Answer

Yes!
We do, prices vary so, we ask you please call us for pricing. Our goal is to help you at whatever time we are needed.    *We are open 24/7*